Frequently Asked Questions

Q. Are the themes listed on Superbootstrap reviewed?

A. Yes. Each theme submitted goes through an extensive reviewing process before it gets listed on the marketplace. Here are our submission guidelines which every theme should follow.


Q. What does each license cover?

A. Depending on the usage, an item can come under - Single Application Licence (for single installation, one domain) - Multiple Application Licence (for more than once installation, multiple domains) - Extended Application Licence. (for reselling and redistribution) Please refer License page for further details.


Q. What payments methods do you accept?

A. With around 8 million payments every day and 137 million active accounts, Paypal is our default payment method. We will add more services over the time.


Q. How the item will be delivered to me?

A. Once the payment gets processed, you will be notified with the theme download instructions. You can also download already purchased themes under "Purchases" section of your account (any number of times).


Q. How do I get author's support?

A. With every purchased theme, you have an option to contact the author under the "Contact Author" Page.


Q. Do you offer refunds?

A. Due to the nature of the digital media, we cannot offer refunds. Instead we make sure to always listen to our customers, work with the developer to resolve any issue and provide an excellent experience overall.


Q. Can I re-download my item?

A. Yes, you can re-download the item as many times you want from the Purchase section in your Account.

Q. What is my earning potential?

A. Your maximum earning potential is 90% of the selling price. We pay you flat 70%* of your total sales volume. You can also earn additional 20% for any sale referred by you.


Q. Are the themes listed on Superbootstrap reviewed?

A. Yes. Each theme submitted goes through an extensive reviewing process before it gets listed on the marketplace. Here are our submission guidelines which every theme should follow.


Q. Will I be penalized for not selling exclusively?

A. No, Why should we? You are free to sell your themes at other marketplaces.


Q. When and how do I get paid?

A. Payments are processed at the end of each calendar month and are then paid out on the 15th of the following month via PayPal to the email address you register with. You will be paid out as soon as your combined earnings reach at least 50$.


Q. Do sellers retain rights to the items they sell on Superbootstrap?

A. Yes, you retain 100% of the rights for you items you sell on Superbootstrap.


Q. Do I have to provide support?

A. Users can ask queries about your theme via our contact support page, we never share your contact details. We review comments and queries asked before they reach you out.



You can always contact our support for any queries. We are happy to help.

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